FREQUENTLY ASKED QUESTIONS
At Family Travel Boutique, we want you to be informed so you can be confident in your choice to join our team. So we wanted to share some of our most frequently asked questions.
If after reviewing this list, you still have questions, contact us or feel free to call us at 1-800-516-4329.
How long does it take to get started?
First, you need to complete our Online Application. From there we will reach out to you for a phone interview. Once you are approved and you have completed your start up documents and paid your sign up fee we will get you set up in our system within 48 hours. We will as well set up your private Welcome Call to answer any other questions and work out your first steps to creating a successful travel business.
What do I need to provide?
You will need to provide a dedicated work area, computer along with reliable internet access and phone. Along with all the supplies that you need to run your business.
How and where do I get customers?
We provide the training and resources to show you how to develop your own clientele. As well, Family Travel Boutique will at times advertise to bring in leads, which we will share with our agents. However, you cannot rely on those leads to build your business.
What kind of support does Family Travel Boutique offer to help you succeed in your business?
We realize that the majority of individuals joining our company have little, and in some cases, no experience in the travel industry. For that reason, all of our systems, procedures, training and support have been designed with that in mind. At any time, our dedicated team is standing by to assist you with any questions.
How much money can I make as a travel agent?
Building a travel business requires hard work and time, but it can be very rewarding and profitable. There are agents who make enough to take their family on vacation up to agents who are working their business full time and making 6 figures. In the end you will get what you put in to the business. The sky is the limit.
How do I get paid?
This job is 100% commission based. Our suppliers pay Family Travel Boutique a commission once your clients have traveled. As an agent, you split those commissions with us to cover the overhead costs of us managing the business.
When do you pay commissions?
Family Travel Boutique’s goal is to provide agents timely payment of all travel commissions. . If you have earned commissions that month, we direct deposit the funds into your account on the 1st and 15th of each month. Most suppliers pay commission to us once your clients have traveled. Family Travel Boutique compiles commissions and generates a statement that is emailed to you.
Are there any additional costs that I will incur other than my Start Up and Yearly fees?
We realize that many of our new agents are joining our company to earn additional income, so we don’t want our agents to spend any more than is absolutely necessary. As such, we have designed our system to include everything that you will need to start and run your business. Additionally, all of our online training is included in our program at no additional cost. However, you will be responsible for the everyday costs of running and marketing your own business.
How do I get prices and make reservations?
Once you are on board with us, we will get you set up with our various suppliers. As well, you will be able to create your own login credentials with suppliers once you are approved. We encourage you to establish relationships with your travel suppliers. Once you are registered you will have you access to the suppliers’ travel agent-only websites where you can research prices, specials and promotions. Many of these suppliers allow you to book your clients’ travel directly through their websites. In addition, you will have access to many third-party booking engines, which offer multiple suppliers.
Can I sell airline tickets?
Yes, you can sell airline tickets as a travel agent. However, airlines directly do not pay commission. However, for International, Business and First Class air there are opportunities to make commission through our air consolidators. We suggest you charge a small service fee on all airline tickets. You are able to add a service fee of $25, $50, $100 or whatever the market will bear to the price of your client’s ticket. This applies to both domestic and international air travel
Will I be able to compete with Internet travel companies?
Yes, you will. Our agents have access to everything that any other agent or company would have, plus much more. We encourage our agents to sell the personal service and expert guidance we provide our clients. Also, many of our travel suppliers will price match those Internet travel companies.
Is Family Travel Boutique like one of those MLM companies?
Absolutely not! Family Travel Boutique is a full-service host travel agency dedicated to training and developing our network of professional travel agents.
Can I get discounts on my own travel?
If you are flexible on your dates and destinations, you can travel at very affordable rates. As well, you will have access to Travel Agent rates with certain suppliers. All personal travel booked using Family Travel Boutique’s Industry numbers must be approved. As well, you will need to meet our 3:1 ratio to book your personal travel.
Do I receive an ID card from Family Travel Boutique?
We DO NOT issue a “travel agent” ID card because travel suppliers do not recognize these cards. Instead, we work closely with each agent to help them obtain their IATAN and CLIA ID cards. These are the ONLY truly recognized ID cards in the industry. Keep in mind that an ID card is not necessary to sell travel as a travel agent.
How do I get an IATA card?
The International Air Transport Association (IATA) card is a true identifying marker of a producing travel agent. To be eligible to receive an IATA identification card, you must meet certain criteria. You must be paid a minimum of $5,000 in earned commissions within a 12-month period to be added to Family Travel Boutique’s IATA list. Once you meet this requirement you can contact us to help you get approved for this great perk. You then must maintain earning a minimum of $5,000 in earned commissions each year to continue to qualify for the travel agent ID.
How do I get a CLIA card?
The Cruise Line International Association (CLIA) is another industry identifier for agencies. To qualify for a CLIA membership and the EMBARC ID you must: be an agent in good standing, be an active agent for a minimum of 6 months, and have earned $5,000 in paid commissions.
What are FAM trips and are they available to me?
A particular supplier for the purpose of agent training usually sponsors FAM or familiarization trips. A FAM trip allows you to tour popular resorts and visit destinations at a special agent reduced rate. These trips often help our agents increase their sales because after they have visited a particular resort or destination, they are able to share their firsthand experience with their clients. However, you will need to meet certain goals to be approved for these trips. In order to receive some discounts and participate in certain FAMs, you need to have either a CLIA or IATAN identification card.
Is Family Travel Boutique a member of any professional organizations?
Yes. We are members of:
- IATAN – The International Airlines Travel Agent Network
- CLIA – Cruise Lines International Association
- ASTA – American Society of Travel Agents
- NACTA – The National Association of Career Travel Agents
- Family Travel Association
- NAWBO – National Association of Women Business Owners